Use the search bar at the top of any page. You can search by product name, category, or HS code. Use the filters to narrow by country of origin, minimum order quantity, price range, and verified status.
Click the "Send Inquiry" button on any product listing. This opens a direct chat with the seller where you can ask questions, negotiate prices, and request samples.
Yes. Most sellers on Nepargo offer sample requests. Look for the "Request Sample" button on product pages. Sample pricing and lead times vary by supplier.
We support credit/debit cards (Visa, Mastercard), PayPal, and bank transfers. Payment terms for larger orders can be negotiated directly with the seller.
All sellers undergo a KYC (Know Your Customer) process that includes identity verification and business registration validation. Verified sellers display a blue checkmark on their profiles.
First, try to resolve the issue directly via the platform chat. If unresolved after 7 days, submit a dispute through your order dashboard. Our team will review and mediate within 5 business days.
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Click "Join as Seller" on the homepage. You'll need to provide your business details and complete the KYC verification process. Approval typically takes 2–5 business days.
From your seller dashboard, go to Products → Add Product. Fill in the title, description, pricing tiers, MOQ, and upload images. Submit for approval — our team reviews listings within 24 hours.
Nepargo charges a percentage commission on completed transactions. The exact rate depends on your seller tier and product category. Full commission details are available in your seller dashboard.
Payments from buyers are held in escrow and released to your account once the buyer confirms delivery or after the dispute window closes. You can withdraw to your bank account via your payment settings.
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The platform is currently available in English, Nepali (नेपाली), and Hindi (हिंदी). More languages are being added.
Use the Help button in your dashboard or contact our support team from the Contact Us page. We respond within 24 hours on business days.
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