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Nepargo Manual

Step-by-step guides to help you get the most out of the platform.

1 Creating Your Buyer Account

Click Register in the top navigation and choose the buyer account type. Verify your email address, then complete your company profile so suppliers can see who they're dealing with.

2 Finding the Right Supplier

Use the search bar or category browser to find products. Filter results by country of origin, minimum order quantity, and verified status to shortlist suppliers that fit your needs.

3 Sending an Inquiry

Open any product page and click Send Inquiry. This starts a real-time chat with the seller where you can ask questions, request documents, and negotiate pricing.

4 Requesting a Sample

Before committing to a bulk order, use the Request Sample button on a product page or inside an inquiry thread. Most sellers ship samples within a few business days.

5 Placing and Paying for an Order

Once terms are agreed, place your order from the inquiry thread. Payments are held securely in escrow and released to the seller once you confirm delivery.

6 Tracking Your Order

Visit your dashboard and open Orders to see live status updates, shipping details, and delivery confirmation for every order you place.

1 Registering as a Seller

Click Join as Seller on the homepage, provide your business details, and complete the KYC verification process. Approval typically takes 2–5 business days.

2 Listing Your First Product

From your seller dashboard go to Products → Add Product. Add a clear title, description, pricing tiers, MOQ, and high-quality photos, then submit for review.

3 Responding to Buyer Inquiries

New inquiries appear in your dashboard inbox. Reply promptly, answer questions clearly, and use the built-in flow tools to qualify buyers faster.

4 Managing Orders and Payments

Confirm orders as they come in, update shipment status, and track escrow releases from the Orders tab. Funds are released once the buyer confirms delivery.

5 Growing Your Storefront

Keep listings up to date, respond quickly to inquiries, and collect buyer reviews to improve your visibility and ranking across Nepargo search results.

Still need help?

Browse our FAQ or reach out to the support team directly.

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